Remodeling is a big financial and emotional investment. It can also
be a big investment of your time if you want to be closely involved in
the decision making. Knowing what to expect before the project gets
started will help you better prepare for the process.
Here are some questions you should always ask before starting a home remodeling project:
What is our schedule?
schedule is more than just a start and end date. We work hard to
organize a schedule for you that outlines tasks and timing and gives you
a big picture view of the process and deadlines for things such as tile
and countertops. A good schedule will allow time to research and make
the best decisions to avoid any panic and stress. Once the job begins, a
solid schedule will help you know what days and times workers will be
on site and what to expect.
How will we communicate?
every mode of electronic communication at our fingertips, you may have
some ideas about how you would like to receive information about your
project. It’s important to talk about how you and your remodeler will
most effectively communicate and develop a consistent rhythm for daily
questions and weekly meetings where we can get together in-person to
ask/answer any questions. Consistent communication reduces stress and
makes for a better remodeling process. Make sure a plan is in place to
keep communication flowing.
What will happen if there is a change order?
with terrific planning up-front, change orders can happen. It’s
important to document change orders in writing and clearly spell out the
change in the scope of work, the price, and have both the client and
remodeler sign-off on it. Some change orders also note the change in
schedule, if applicable. Make sure you have a plan in place to document
the changes that can happen along the way.
What kind of documentation will I receive when the project is done?
frequently call out end-of-project paperwork – lien releases, marked-up
plans with as-builts on plumbing and other utilities, copies of
inspection reports, etc. But there may be additional items you will find
valuable: The operating manuals for installed equipment (and a personal
lesson in their operation), a list of trade partners that worked on the
job and contact info, care for things such as countertops and tile,
etc. Confirming that you will receive these things before you get
started will help ensure that you finish the project with all the
information you need.
The keys here are to have purposeful
planning, clear communication, and a solid process. These things are
critical to deliver you an exceptional remodeling process.